Frequently Asked Questions
I already have a website — why do I need hellomydiver?
Your website handles bookings and courses. hellomydiver handles something different: helping divers discover what it's actually like to dive with you — your marine life, your dive sites, your team. Most dive shop websites aren't built to showcase underwater photography in a way that's searchable and species-tagged. hellomydiver is. Think of it as your underwater portfolio, sitting alongside your website rather than competing with it. When a diver is ready to book, we send them straight to you.
How much does it cost?
During the Alpha period — at least the first 8 months after your registration date — hellomydiver is completely free. No credit card required. No surprise charges. After Alpha, we'll move to a simple monthly fee. Alpha shops will always receive preferred pricing, lower than any future public rate. You'll get 60 days notice before anything changes, and you'll never be charged without your explicit confirmation.
What is the Alpha programme?
The Alpha programme is for the first 100 dive shops on hellomydiver. As an Alpha shop, you get free access for at least 8 months, founder pricing forever, and a direct line to the founder to shape what gets built next. In return, we ask that you upload at least 5 geotagged dive photos per month, link your hellomydiver profile from your Instagram bio, and help us spread the word. It's a partnership — you're not just using the platform, you're building it with us.