Frequently Asked Questions

Do I need both a website and a hellomydiver profile?

Not necessarily — it depends on what your shop offers. If you sell gear, run ecommerce, offer accommodation packages, or want to detail your full course certification catalogue, a dedicated website gives you the flexibility to do all of that. hellomydiver focuses on one thing: showcasing your underwater world to divers who are deciding where to dive next.

That said, if you have no digital presence at all, hellomydiver is the perfect starting point. No technical skills required, no developer needed, no domain to register. Upload your dive photos, add your team, and you have a professional profile live in minutes. Many shops find that's all they need.

I already have a website — why do I need hellomydiver?

Your website handles bookings and courses. hellomydiver handles something different: helping divers discover what it's actually like to dive with you — your marine life, your dive sites, your team. Most dive shop websites aren't built to showcase underwater photography in a way that's searchable and species-tagged. hellomydiver is. Think of it as your underwater portfolio, sitting alongside your website rather than competing with it. When a diver is ready to book, we send them straight to you.

How much does it cost?

During the Early Access period — at least the first 8 months after your registration date — hellomydiver is completely free. No credit card required. No surprise charges. After Early Access, we'll move to a simple monthly fee. Founding Member shops will always receive preferred pricing, lower than any future public rate. You'll get 60 days notice before anything changes, and you'll never be charged without your explicit confirmation.

What is the Early Access Programme?

The Early Access Programme is for the first 100 dive shops on hellomydiver. As a Founding Member shop, you get free access for at least 8 months, founder pricing forever, and a direct line to the founder to shape what gets built next. In return, we ask that you upload at least 5 geotagged dive photos per month, link your hellomydiver profile from your Instagram bio, and help us spread the word. It's a partnership — you're not just using the platform, you're building it with us.